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  • Introduction to Cymmetri Cloud 2.0
    • FAQ
      • Adding the Application
      • Supported Web Browsers
      • Forgot Password & Unlock Account
      • Cymmetri Error codes
      • Help
  • Getting Started with Cymmetri Cloud 2.0
    • What is Cymmetri?
    • Starting your Cymmetri Cloud 2.0 Trial
    • Accessing Cymmetri Cloud
    • First Time User Registration
    • Logging in as an end user
    • Setting up Multi-factor authentication rules for Login
  • Administration
    • Reports and Analytics
  • My Workspace
    • Getting Started
      • Introduction
      • Login with External Identity Provider - Social logins
    • How to use the My Workspace
      • Dashboard
      • My Access
      • Inbox
      • Team
      • Session Management
  • Application Management
    • FAQ
      • Support for Application Management
    • Getting Started
      • Introduction to Application Management
      • Adding Applications to be managed by Cymmetri
      • Assigning Applications to End Users
      • Configuring Connector Server
    • SSO How to
      • Configure Single Sign On
      • Configure SAML 2.0 Single Sign On
      • Configure API SSO
      • Configure OpenID Connect based Single SignOn
    • Provisioning How to
      • Azure Provisioning
      • Active Directory (AD) Provisioning
      • Google Apps (Workspace) Provisioning
      • LDAP Provisioning
      • Powershell Provisioning
      • REST Connector Provisioning
      • SCIM v2.0 Provisioning with Basic Authentication
      • SCIM 2.0 with Bearer Authentication
      • SCIM 2.0 with Fixed Bearer
      • Github Provisioning
    • Reconciliation How to
      • Configuring Reconciliation Process
  • Managing Users and Groups
    • Setting up Users and Groups
      • Create Users
      • Create Groups
      • Importing Users
      • Assigning Users to Groups
      • Setting up permissions for Delegation
  • Common Features
    • Features used throughout the Cymmetri Platform
      • Workflow Management
      • Configuring Webhooks
      • Multifactor Authentication (MFA)
  • Personalization
    • How to configure your tenant and personalize it
      • Adding new admins
      • Masters in Cymmetri
      • Personalize Notification Templates
      • Add Branding to your tenant
      • Adding Custom Attributes for User Object
  • Authentication
    • Identity Federation
      • Steps to Configure Azure AD as External IDP for Cymmetri
  • Governance
    • Access Certification
      • Setting up and managing Access Reviews
  • Additional Tools
    • Miscellanous Tools and Utilities
      • Password Filter
  • Privileged Access Management
    • PAM Administration
      • Introduction to Privilege Access Management (PAM)
      • How to Access PAM in Cymmetri
      • Sub-Sections of PAM
      • Steps to configure PAM Server
      • Adding a device/ server in PAM
      • Vault User
      • Vaulting Configuration
      • Break Glass Configuration
      • PAM Reports and PAM History
      • Dormancy Disable Config
    • PAM Usage
      • Assign a server to a user
      • Access the server
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  1. Getting Started with Cymmetri Cloud 2.0

Logging in as an end user

Last updated 1 year ago

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Cymmetri User Login flow starts with the process of a user accessing their tenant instance login page.

Typically, this would be of the format, https://<company-name>.cymmetri.io

Once, on the Cymmetri Login page, please enter your username (you should have received this on your corporate email).

Enter the username received on the mail, and click on the Next button.

If your administrator has enabled password-less login option, then you will be able to see the Login without password button, else you will see the login button.

The step below indicates the trigger for the Password-less login flow.

Clicking on the "Login without password" button will trigger the password-less login flow, will prompt the registered multi-factor authentication options for login.

The step below indicates the trigger for the Password-based login flow.

Enter the password for your user account and click on the Login button to proceed with the password-based login flow. Depending on whether the administrator has enabled the multi-factor authentication options for your organization, and depending on the factors that you have registered for, you will be shown login options.

The steps below for choosing multi-factor authentication options are common for the password-less login and password-based login flows.

Option 1 - Choosing Cymmetri Authenticator will require you to enter your Time-based OTP as it appears on your Cymmetri Authenticator mobile application. Enter the TOTP and click on Verify to continue.

Option 2 - Choosing Push Authenticator will send a push notification to your mobile phone and you may click on the accept button to complete the login process.

Option 3 - Choosing Google Authenticator will require you to enter your Time-based OTP as it appears on your Google Authenticator mobile application. Enter the TOTP and click on Verify to continue.

Option 4 - Choosing SMS Authenticator will send an OTP to the user's registered mobile number and the user is expected to enter this OTP and Click on Verify to continue.

Regardless of the flow followed and the multi-factor authentication option chosen, the user will end up on the dashboard page below upon successful login.

Additionally, you might be able to follow the , if your multi-factor authentication options have already been registration using the .

Forgot Password/Unlock Account flow
first time User registration flow